Shipping Policy

Last updated: 10 October 2026

Order processing

Orders are processed within 3–5 business days after payment is confirmed. Processing time is separate from transit time.

Shipping rates

Shipping rates are shown at checkout before you pay.

Delivery estimates

Transit times for domestic South African and international orders are estimates, not guarantees. Delivery depends on the destination and shipping service. Customs clearance and carrier delays may affect delivery.

Tracking

Tracking details are sent to the email address used at checkout when available.

Customs and duties

Customs charges and import duties on international orders are the buyer’s responsibility unless stated otherwise at checkout.

Contact

For shipping questions, email lin.ai.sales@outlook.com.